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Legal Disclosures & Regulations

Legal Notice 1stal.fr

In compliance with French law on Digital Trust (LCEN - Law n° 2004-575 of June 21, 2004), please find below the legal disclosures and terms governing the 1stal.fr website.

Website Publisher

Trade Name: 1STAL (1stal.fr)

Activity: Master plumbing, heating engineering, heat pump (PAC) and AC installations, 24/7 emergency dispatch.

Experience: Established craftsman serving the Pays de Gex community since 2006.

Headquarters Address:
281 rue des entrepreneurs
01170 Gex, France

📍 Client visits and consultations strictly by prior appointment.

Mobile & WhatsApp (24/7):
+33 6 25 10 14 19

Landline:
+33 4 50 41 70 25

Email:
contact@1stal.fr

Publication Director: 1STAL Management

Web Hosting Provider

The 1stal.fr website is hosted in France by o2switch, an independent and eco-responsible certified French web hosting provider.

Company Name: o2switch SARL

Legal Status: Limited liability company with a share capital of €100,000

Trade Register (RCS): Clermont-Ferrand B 510 909 807

SIRET Number: 510 909 807 00032

Head Office: Chemin des Pardiaux, 63000 Clermont-Ferrand, France

Telephone Support: +33 4 44 44 60 40

Website: www.o2switch.fr

Website Design & Development

Website architecture, high-performance Astro static build, bilingual local SEO engineering and user interface design by:

Digital Agency: micro-center.fr

Website: https://www.micro-center.fr/

Intellectual Property & Copyright

The entire content of this website is governed by French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including downloadable assets, photographic illustrations, texts, and source code.

Any reproduction or representation, in whole or in part, without the prior written consent of 1STAL is strictly prohibited. All third-party trademarks and brand names mentioned remain the property of their respective owners.

Privacy Policy & GDPR Compliance

In accordance with the EU General Data Protection Regulation (GDPR 2016/679) and the French Data Protection Act:

  • Purpose: Data collected via our contact form (name, phone, email, project details) is strictly utilized to process your emergency dispatch, quotation, or technical inquiry.
  • Data Retention: Information is kept only for the duration required to handle client relations and fulfill legal warranty obligations.
  • No Data Sharing: We do not sell, rent, trade, or share any personal data with third-party advertising companies.
  • Your Rights: You have the right to access, rectify, port, or erase your personal information upon request.

To exercise your privacy rights, please contact us via email at contact@1stal.fr or by post at: 1stal, 281 rue des entrepreneurs, 01170 Gex, France.

Cookies Policy

1stal.fr is designed with privacy-first principles. We use lightweight technical cookies strictly necessary for navigation security, anti-spam form verification, and privacy-compliant anonymous analytics.

You can configure your web browser at any time to block or delete cookies according to your preferences.

Pricing & Dispute Resolution

Transparent Pricing: Emergency repairs from €139 excl. VAT (travel included). Annual boiler & heat pump maintenance plans from €240 excl. VAT/year. Prior free quote provided for works exceeding €150 or upon client request.

Consumer Mediation: Under articles L.616-1 and R.616-1 of the French Consumer Code, individual consumers are entitled to free recourse to an approved consumer mediator for amicable resolution of any unresolved dispute with 1STAL after written notice.

24/7 Emergency Dispatch

Water leak, boiler failure, or blocked drain?

Rapid emergency technician dispatch across all 27 Gex towns from €139 excl. VAT.